I sent a packet from chandigarh to delhi lajpat nagar, 26th of june and the way bill number is 262797114, it is now almost 2 months and the packet is still not sent and the responce was so poor that i have called them so many times that the phone bill more than the package cost.. and everytime i call them they say call us after 30 mints and when we callback they ask to callback later.. and mostly they give a differ phone # to call and when we call that #, either thatsa wrong # or the person never picks the call.. Atlast got a manabgers # to call himto get the refund for the package that they lost.. and the Manager SAJID was the WORST PERSON I HAVE EVER SPOKEN TO.. FIRST NEVER PICKED THE THE CALL FIRST DAY.. NEXT DAY PICKED THE CAL AFTER 20 ATTEMPTS AND WHEN EXPLAIED THE PROBLEM JUST SAYS CONTACT SOMEONE ELSE WHY SHOULD I PAY FOR IT, well his dept lost the packet if he does not pay then who would i speand money on my packet, i spend money on my courier charge, i spend money calling them everyday for 2 months.. and they just say why should i help you?? People like him are not fit to be manager.. they should be fired and them they would know the value of the position they acquire.. this is what happens when unfit people get the job.. if someone have to waste their money time and energy can use their services.. I would never send a courier from this courier company ever ever ever in my life.. evenif i loste money thats fine but people i am dealing with should have some courtesy or atleast should know how to talk to their customers.. i would say everyone who read this never to use ONDOT COURIER services.. worst service i have ever seen in my life.. i wish some action was taken against them...
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