Bad Service
I had bought a ONIDA Washing Machine 68 E from Fridge House, Thrissur, Kerala State on May last year. Now the Washing Machine is not working properly. During this period it has got complaint two or more times. I registered a complaint in the ONIDA Service centre, Thrissur, Kerala State (nearest service centre). Now after five days of the complaint, they will not attend the case. When I registered the complaint they will always attend the case only after one week. When the technician comes to attend the complaint, they always say that the spare parts is not ready available and it only available from Ernamkulam. This always leads further delay of one week.
I used to regularly call to the service centre. They will tell one day and another day we will do it. I feel like cheated and insulted. I am really fed up of calling Service Centre again and again. Now I am humbly request ONIDA Authority to step in and take the quick sharp & necessary action to rectify my Washing Machine problem.
I hope ONIDA will try its best to maintain the customer faith and esteem otherwise I need to drop ONIDA from my mind
With best regards
Jayakrishnan K
Meppilly Thazhathu House
Perumbillissery
Cherpu PO
Thrissur – 680562
Phone: Mob : 9495632657
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