I purchased a sofa-set from Orange Properties through their store called "Orange Woods" in Bangalore on May 4 for an amount of Rs. 38, 000. According to the advertisements and as we were told on the date of purchase, a double bed, T.V. unit, center table and dining set would be provided free of cost along with the sofa-set under this package and the delivery of the consignment would be made within 15 days of making full payment. The full payment was made on May 7. We have not received the consigment till date despite various calls and visits to the factory and the office of the Company. We have been harrassed continuously by the Company, receiving calls once or twice a day, every day confirming the order, the colour of the fabrics, asking us for balance payments despite the fact that the payment has been made in full, confirming the delivery address etc. Further, on two occassions, we have received calls telling us that the consignment is on its way and to wait at home, whereas the consignment never arrived.
Please note that there has already been a complaint made with this forum by one Mr. Aman on June 2 regarding similar harassment suffered due to Orange Properties. A large number of consumers have suffered due to this act pulled by Orange Properties and i hope they are hauled up for it.
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