I face the same problem as you guys do. I booked a sofa-set for Rs. 25, 750/- on 02 Aug and paid an advance of Rs.6, 000/-thro' my debit card. The sofa was due for delivery on 18 of Aug and every time I called at their M.G. Road office, the goons sitting there have been harassing me by giving a mouthful of shit-replies and promising some date of delivery as their mind fancies. There is not a single responsible person who can genuinely commit himself/herself to the job. Right from the due day of delivery, I have been in touch with the company and everytime one of their idiotic female staff who never know to handle their customers, talk some nonsense and get away. Whenever I asked them to connect to their senior, they would curtly say that their senior is not available. The senior being an ever-evading-expert Shaji Thomas. The other senior Mr. Manpreet has already left the company. All that I know is there is one mysterious Mr. Vijay who is said to be the M.D. of the company but is never available for the customers. There are a number of trained liars starting from Shilpa, Geetha, Anu and two most shameless marketing liar executives Bhavya and Nova who only market lies on behalf of their company and spew only arrogance. I have demanded them to return my money by way of cash. But they insist that they would return the money only by way of cheque. I asked them, that when they could not deliver the sofa set in time, what guarantee is there, that their cheque would not bounce? I also asked them that, would they accept cheque from the customers? So I told them firmly that if they can demand cash or card payment from the customers, I too would follow the same rule and would settle only for cash. I am genuinely looking for some media person to come and help such harassed customers and bring the frauds to the public view so that others would be saved from becoming a prey to these rascals.
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