ORTEL Communications Ltd.Orissa
Download speed at Night

Sir,

I use ORTEL broadband internet in Bhubaneswar, Orissa. For 2 months i have been suffering because of VERY SLOW DOWNLOAD speed. My Plan is "ORTEL ECONOMY PLUS", as per my plan i will get free download from 12am - 7am @ 512Kbps, but for 2 months i am not getting proper service at free time as per the download speed is 10-15 KB/s. But in the other time than free period the bandwidth is good @ 512Kbps.

I have informed them about it, they told that it will be solved quickly but it hasn't been solved. I have informed about my problem about 1month before.

Please take action against them.