Inconsumercomplaints.com » Miscellaneous » Review / complaint: Passport Office, delhi - File no. DLHY01229108, delivery of passport | News #481395

Passport Office, delhi
File no. DLHY01229108, delivery of passport

Espected sir,

my name is ajay verma and i applied for an additional booklet.

since the passport office in delhi cannot issue additional booklet with the same passport number (old passport had not expired), i had to re-aply for a new jumbo passport.

my current file no is DLHY01229108.

application date 10-12

i applied for the passport under tatkaal scheme.

so i recieved my new jumbo passport booklet on 16-12

with my face defaced.there was black ink on my forhead

Hence i applied for another booklet, however after much difficulty i was able to convince the PRO that there was nothing wrong with my photograph but it was somebody who didnot do his/her job as it was the ink which had defaced my head with black ink and not my photograph itself.

so i had to stand in long que and wait for 4 hrs just to be told that i have to come back on 18-12.

so i went to the office in delhi on 18th and finally submitted my request to give me a

proper booklet with a proper photograph, which took about more than half a day of mine.

i have recieved my booklet today on 29-12, passport number H1883659

what i want to inform you about this booklet is that it is not a jumbo booklet for which i have paid RS.500 extra

and also i had applied for tatkaal scheme, for which i have paid RS.500 extra so that my passport could be delivered in 1-11 days.

even though i have paid extra for the services, i have not recieved the services.

even if i have to goto pasport office now again to get the correct booklet than i am not sure as to this time again there wont be any mistakes commited.

passport ofice at delhi has completely failed to do its job in my eyes.

officers are at all not reponsible if they cannot notice what mistakes they are doing at the time of making the passport, if they have made the mistake than they should correct it than and there.

however there could be a possibility that they never realised what mistakes they did.

for me this is irresponsibility.

i will be thankful if i could get a reply of this mail and this matter be looked upon and actions informed to me.

KIND REGARDS

AJAY VERMA


Company: Passport Office, delhi

Country: India

Category: Miscellaneous

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google