Paytm is a website that allows you to recharge your mobile online. The home page has the web address as follows:
http://www.paytm.com/userLogin.htm.
I regret to inform users that out of the recharges made by me for my mobile number 919969882060 on three occasions the recharge had failed. I had to write to them many times before I got back the refund of two of them. This needed a lot of effort and patience.
One of the failed recharges is still not refunded and I am so fed-up that I have given up the hope totally. Fortunately, I have kept a record of all the email correspondence between Paytm and myself.
I feel that it is my moral responsibility to let others know about this experience. If the owner of this website is made aware of these failures, he will definitely make necessary improvements needed for his website. I wish them good luck.
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