Dear Sir,
I have purchase the services from Pentacles Services for Home fitting and fixtures. After registring with Pentacles i ordered for plumber to fix the tap at home. After so many calls and after aprox. 15 days they send a plumber to my home. He reached at 8PM and asked to leave as he stays in Ghaziabad. He requested, that day was his first day and he not much aware about the work. He fix one tab in unmanner way. The tap he fixed spoil my wall. He promised that he will come next day morning and fix the tap. Now its more than 1 and 1/2 months no one came from Pentacles. I asked for my refund and the compensation part and no one care for that. Their customer care are very pathetic and unskilled. They disconnect the phone if they do not have the answer. The owner Mr. Chatterjee never speak to customer and his manager speak rough. They harass me mentally and financially.
This is my humble request to look into this matter and suggest to take the action.
Regards,
Manoj Shilkoti
0 comments