Dear Sir, I am Jaikumar had salary a/c with ICICI and got a personal loan from it. Now ICICI converted a/c as normal savings a/c as i left the company for which i was working. I faced very very poor response from customer service. I want to close dealings with ICICI.I asked ICICI to let me pay my loan EMI at branches or Else to send an executive to my house to collect. Really poor customer service. My only intention is to pay back ICICI which helped me in time by providing loan. I was paying as auto debit from a/c. I am a professional and need to go to office and cant roam for paying EMI standing in a big queue etc. Customer care executives guided me in wrong path from 10th oct 08 and finally ended up from beginning. Well knowing that mine is a salary a/c ICICI granted pre-approved loan without much documents too. Will people stick to same company till death?.. It seems like a preplanned activity to cheat people like this to attract charges. Jaikuma
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