This is with reference to the secondary connection installed at my residence.
Custoemr ID - ID 1023835018Customer
WO - 1-4532354265
by an engineering with the mobile number 9225572691.
I regret to inform you that the engineer was not only ill equipped to handle the installation but also in a rush. The installation done was shabby: the wire outside was left hanging loose, the casing which I requested for was not done and the hole drilled in the wall was too big and the hole evident. When I requested him to repair he said it was not his job. Upon insistence he got a tube of Silicon rubber and shabbiliy covered the broken wall.
My call was escalated to Ms Rebecca who assured me the engineer would reach home by 12 pm. Since it is against society rules to have any wires hanging my connection will be terminated by the society where I live.
I would like to bring to your notice that living upto a customer promise is not easy. Tata sky is a brand and I am really disappointed with it.
0 comments