Date: - 18/10
To,
Area Manager
Indian Oil Corporation Ltd. (MD)
Indane Area Office
2nd Floor, Pulsar Plaza
Line Tank Road
RANCHI-834001
(Jharkhand)
Ref.:- Consumer No.-03987 in the name of Suman Agrawal & Distributor Devi Gas
Service, Kanke Road, Ranchi
Sub: - Suspended our connection by the distributor
D/Sir,
I have get above connection 20 years back & since than you are changing a lot of distributors. Now I have get refill regularly from the above dealer.
As per your company policy I have already deposited KYC form & other papers as required by your dealer & he accepted all the papers & cleared as connection is Active.
Since than at the time of delivery of filled cylinder, delivery boy wrongly given filled cylinder to my father residing at the same building. When I have contacted with your distributor & raise the matter than he oversight his own mistake & suspended the connection, saying that in the same campus we will supply LPG only to one person. Than I said to him, my kitchen is separate & you can enquire it but he said it is not my duty & also said that a lot of persons raised complain but no one get succeeds. I am your consumer, from the time when a few public known LPG.
I am living in the same campus since 1987 & our kitchen is separate from my father than why he raised this question, when wrong delivery is the distributor mistake.
So I request you to verify it & active my connection.
Thanking You
Yours Faithfully
(Suman Agrawal)
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