Inconsumercomplaints.com » Miscellaneous » Review / complaint: Airtel - Don t change frm Post-Pre.pls buy new numbe | News #61361

Airtel
Don't change frm Post-Pre.pls buy new numbe

I have changed my number 9940477912 from postpaid to prepaid on oct 1-2 week. I have submitted my Enrollment form to the nearest teleshop..(reach telecom- Anna nagar-Tamil nadu (Prescriped Airtel shop)).

but in between oct & nov my number is diconnected twice... I have called reach telecom. what is the problem? they did't given right information and activated my number twice.

but on Dec 5th my number totally disconnected and it has been removed even from customer care database also.. so i can't use my number... when i called customer care.. they said, sir your form has not recevied... pls submit it.. I told i have given all the information of when it submitted or they told it is activate by the airtel shop only...

In reach telecom, they told sir your form has been send to airtel office and we had all the record for that processing...

so they made me as ball and passed btn customer care and airtel shop... see how it goes...

note: on 29th nov my validity expired (I got sms lots of sms to recharge) so I have recharged my number on 28th (Rs 1110/- with 180 days validity)...

see i got sms about my validity expired on 29th but, they even made any phone call or sms about my number will became diconnected on 5th dec... see how customer care is working...

so in my account i had 960 balance..when i called to customer care they told they will try to get the number but not money...

The worst ever worst kind of service to customer has given by the airtel... pls note and try to avoid of changing number from postpaid to prepaid b'coz you will suffer after recharge...

now i had vodofone number I never wish to go to airtel...


Company: Airtel

Country: India

Category: Miscellaneous

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