Inconsumercomplaints.com » Miscellaneous » Review / complaint: Airtel - SOFTWARE PROBLEMS REJECTS MY NUMBER AND PUTS IT ON RECYCLE | News #62595

Airtel
SOFTWARE PROBLEMS REJECTS MY NUMBER AND PUTS IT ON RECYCLE

Hello

my airtel number is 9880100003 - Tarun Rupani...

i have been using this number from about 8-9years... but recently i converted it from postpaid to prepaid (about 4 months) as i thought postpaid was more expensive... on 31st october (saturday) i RECHARGED MY SIM with rs.64 (1pc/per second) and topped up my currency with rs.1000.i had used the sim the entire day and it was very fine but i got my last call at about 10.00 pm and it got disconnected in between and later my cell showed SIM REGISTRATION FAILED... and i got back to the airtel showroom on monday and since then regularly following up with them but in no vain... the said that my card doesnt belong to AIRTEL as their system shows no details of my sim and the sim card has gone for RECYCLE... according to their system my number shows cancelled as on 2nd september but ive got full proofs prooving calls made to my number untill 31st october..i have detailed itemised bills of different numbers of AIRTEL and VODAFONE calling me everyday... from september 2 untill 31st october...

i am a businessman and i recieve much more than 125-150 calls a day... so my old number is very important... this has caused in a damage in my image...

because of a SOFTWARE PROBLEM (probably 1pc/per second rate plan) of AIRTEL i cannot loose my number... and also the rs.1000 i recharged for on the last day... my last balance was around rs. 970...

I REQUEST YOU TO KINDLY HELP ME AND GET MY NUMBER BACK...

please call me on 9742600007 for further queries.

thanks tarun


Company: Airtel

Country: India

Category: Miscellaneous

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