This is to bring to your kind notice, the issue regarding my Airtel Mobile No.- 9876821686, 9872253113
As regards phone no.9876821686
I have been using it as a prepaid life time connection for the last 1 yr.and I paid extra money for life time. but when I checked it was upto year 2015 only .even then I remained quiet it is o.k but I am amazed to see that from 30th of march its sim has become inactive.and when any one phones me it sounds that this no is not existing. Similar is the case with my phone no, 9872253113 which is the new connection I got in January when on 31st march I enquired from customercare on phone 9815098150 they said life time charger needs to be recharged after 6 months as I did not charged they have inactivated but I tried to told them that I got it recharged in January and the phone no 9872253113 was new connection taken in January only about 2 months back. Whereas when I had the connection I was told nothing about it they could not give satisfactory answer.their reply was every thing is deleted from their system they have no records the only thing possible is take new connection.
Again I visited the airtel head office indusrial area MOHALI on 1st April at 3.30 pm and talked to Subha and Rupinder singh but they did not talked properly and could not answer our quiry why our phones were disconnected and when we asked to meet their seniors they said they are the senior most there.
VIDYASAGAR
Email address Vidsagus @yahoo.com
4249 sector 68 MOHALI
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