I have been observing that whenever i make calls, especially ISD/STD calls & try to terminate the call 1-3 seconds before the next pulse starts, it invariably carries forward to the next pulse & I end up paying for the full pulse even though I have not used any talk time for that pulse.
Initially, I did not notice this, but now it is quite evident that this is how the software has perhaps been written to "increase" the billing!!
Has this been bought to the notice of TRAI or OMBUDSMAN or MRTPC? The erring company (AIRTEL) should be asked to pay damages/penalties worth a few hundred crores, as they would have made much more than that with a minor "adjustment" in the software.
0 comments