I am the post paid customer of your Airtel and my mobile no. is 9849848855. During last month, without any intimation to me, your people have deactivated my caller tune and missed call alerts. A devotional song of Sai, (which is now available on another postpaid no. 98459059580) which is my caller tune for the last one year and subsequently deleted that song by your people. I have made several requests for that song but your people are not able to timely respond or express their inability in this regard. Later on my several requests they activated missed call alerts and hello tune but the particular song is not activated so far. This shows neglect attitude and lethergic behaviour by your personnel. Hence you are requested to personnaly look into the matter and take necessary action.
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