Dear Sirs,
A very serious economic fraud and cheating is being currently operational by Airtel Maharashtra.
They are :
1. Unsubscribed and Unsolicited Activation of VAS (Value Added Services).
2. Wrongful Debit/ Charging for Unsubscribed & unsolicited SMS.
3. Giving False information on Helpline IVRS regarding VAS Start/ Stop.
4. Misleading prepaid customers thru Helpline.
5. Inspite of Deactivation of VAS, continuing to send & debit charges for Unsubscribed & unsolicited SMS.
6. Harassing Prepaid customers to visit Airtel mobile Franchise to find a solution to the unsubscribed VAS, as the Helpline 121 from mobile is unreachable or disconnected immediately by Tele-executives.
Kindly look into the matter and hope corrective action is taken immediately.
Thanking you,
Mukund Holka
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