I am sourabh vishwakarma. I took airtel post paid about 1.5 year ago. at that time my postpaid plan was home india 149. for this i paid 1000 Rs. but this plan not suit to me hence i switched to other plan 444 in December. in this plan company provides 444 minutes (7hrs 40 min.) local plus STD calls free and also 444 local SMS free for every month against 444 rupee as rental . but when i recieved the bill i was shocked because it was very high amount then earlier.
My total uses for this month is 7hrs33 min. and as per policy i didn't get full dissount. even in bill this is wrote that i have got 444 minute's local plus std's call free. but this bill not matched as per bill plan. on discussion with their customer care they are not providing the answer and confussed me. now i want to apeal againt this bill to consumer forum.
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