Hi,
I am kiran, by profession i am a software engineer from mumbai, I am a regular custome of AIRTEL since last 3 years but AIRTEL did fraud with me . i brought AIRTEL prepaid card : 9890085662 from pune since 2 years back by submitting mine legal documents.
I was using said card continuously for long time hence mobile number got spread to all my relatives and friends But unfortunately in last month 20/08/09 i lost my cell along with airtel card. When i tried to get duplicate card came to know that its no longer on my name.
AIRTEL OFFICER CHANGED my CARD OWNER NAME
hence i am unable to get the same card as its no longer on my name please make it possible to get the same card as its very important to me, i can provide all last 1.5 years call record for verification and my documents in order to prove that card belongs to me only . i had long discussion with
1. Customer care Mumbai,
2. Customer care Pune,
3. Incharge officer from Pune department.
But of no use. Apart from this many times i made complaints in customer care with my name they never mentioned at a single time.
Card used in past 9860589139
Card which i lost 9890085662
By doing such Stupid mistake AIRTEL breaking customer faith which obviously affect to their business and become a headache for customer who is loyal and submitted his origional documents and after no of years he came to know that automatically owner name got change? Strainge
waiting for your earlier reply.
K. Raka
[email protected]
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