I am Pankaj Joshi, I stay in Dombivli in Kalyan Taluka of Thane District in Maharshtra. Currrently I am using Airtel telecom service. I am using this service from last 2 years, whenever I try to use my service..it has very poor coverage..i am airtel prepaid customer..so customers like us keep faith by paying for the calls which we are going to use in future..we always hope that whenever we pay to airtel it will give us good service..but it doesnt happen..we dont even know the exact location of the headoffice..if at all we call the customer service they just give us the complaint numbers and nothing happens..and frustated customers like us just loose our patience and cannot stop ourself by giving bad words to those customer service agents..we dont know where to speak about this..because there is no one to hear us..customers like us dont even know where to complain..and who is the only trusted authority to fight against such crimes..if at all we file a case against it it will not affect these companies because they are too much richer than any airtel customer..so they can easily fight or defend themselves in court..sorry I dont know where to write a complaint on TRAI site..so please dont delete this mail... please please take some action..every common man is frustrated by such false services..
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