Dear Sir/ Madam,
Actually i am feeling very bad while complaining about the gaint Maruti Suzuki, whome all the world trust.
I am not dissatisfied with the manufacturer maruti, but the persons using the name and not bearing all their responsibilities properly in dealing the customers and delivering them satisfactory services.
I purchased a Maruti Alto From one of your Jaipurs' dealer known as Prem Motors Pvt Ltd. I handovered purchase order and paid all the money required on 26/10/09 afternoon and the executives promised me to deliver me the car with the modifications i asked them to do on 28/10/09 till 12.00pm as we were having Mahurat at 6.15pm of Wednesday.
Today itself i collected some documents related to registrations of the car at 2.30pm and registered the as RJ14CJ0621 and again confirmed the executives about registration at 4.00pm.
As i was confident about the delivery of the car, i reached te showroom at 5.15pm, just one hour before Mahurat (i.e. 6.15pm)
and asked the executives about the then they replied that car is coming but at 5.50pm they said that car is available without modification and coming within 10 minutes but the car came at 7.00pm.
I was there to receive the car with my nephew, who is only 8 months old. We all waited there around 2 hours and then again they failed to deliver the car. As i have paid all for the car, so i have to buy but i am totally dissatisfied all executives and managers.
I don't think i am going purchase further from any maruti showroom. Even i am dissatisfied with the beahveour of the irresponsible executives.
Looking forward for your positive response regarding my mail.
Thank you
Yours
Surendra Lamba
919929600021
[email protected]
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