My name is Ravi Kumar, and i am from Nandi Nagar in Banjara Hills. in our area since past couple of month there is a frequent power failure where, power fails every half hour or one hour on daily basis, though your dept has declared no power cuts but still why is sudden power failures causing. when the power fails in the night times its like a heck and no one available at your dept to help us out.
when we try to reach your Customer service number it always keeps busy and even if by luck we get connected they just give us the complaint number and hangs phone, when i call the banjara hills fuse off call office, the person on duty attends and says he cant do it at that and will send the lineman by morning. some times they just hangs phone whitout listening to us. we have small kids and i know this summer season how it would be.
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