To
The Manager
Vodafone Customer Care Dept
Mumbai
Sub: Faulty Adopter supplied with Apple 3G iPhone
Sir,
We have purchased an iPhone (S) Serial No.84831CB9Y7H (Apple 3G- iphone-8GB, Manufactured in August) on September 11 costing Rs. 29640/-. We received the accessories, a charger (2B83004SKYPSA), USB Chord and operating manual. The iPhone charger is faulty we had given it to Vodafone gallery at Kharghar, Navi Mumbai. They have repaired and reissued the same piece to us. However after a weeks time this adopter has again stopped working.
It seems that this is the faulty piece of adopter and needs to be replaced. This complaining activity is unnecessarily consuming our time and we are subjected to nonsense arguments with Vodafone gallery staff and harassment by Vodafone-Apple people. This is also creating a lot of inconvenience in using such a expensive instrument.
We request you to replace this faulty adopter/charger immediately and stop unnecessary harassment.
Thanking you
Dr. Deelip G. Borse
Mrs. Lata D. Borse
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