I had ordered Samsung S5222 star 3 Duos Black on www.kaunsa.com an online store through ccavenue/netbanking for gift to and remitted Rs. 3899 on 20.11.12 and there nothing mentioned on the site that they are dealing with old product/ electronics gazettes. After confirmation I received e-mail that they would deliver the mobile on 05.12.12 but after passing the due date given by them I had not received the product. Therefore, having doubt, I regularly phoned to www.kaunsa.com customer care number and they usually told me that the above product is out of stock so that it might be delayed 2-3 days. When the given time completed I again telephoned them and written complained to their website but they have not responded satisfactorily. Meanwhile I demanded to cancel my order on 09.12.12 and asked them to credit my money in my account but I received e-mail on 14.12.12 that we would like to inform you that your order was sent to vendor for dispatching at this stage we could not be able to cancel your order, which you can receive in 2-3 days but I received this product on 22.12.12 which was booked on 20.12.12 through DTDC courier under tracking ID no. X01820005, after calling them so many times but they send old recycled scratchy mobile. After receiving the product, I contacted to them on no. 01204835000 about the old/recycled product but they told it is new one and how you can say that it is old one. Hence if anybody cheated in same manner please email to me at [email protected] and you may contact me on 9449848829 (Mr. Parveen).
Karnataka peoples are most welcome to provide/submit any proof which will help to fight against this online scam so that other innocent public member can’t be cheated in future by this type of site.
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