Bsnl/556781030
Un authrised money deduction for the service not asked, not used

I got msg from "556781030" on 4/5&4/6 as "thanks for subcribing video bar" and rs30 30=60 deducted automatically without my permission .though, i have send msg to unsubcribe the service.when i complained to customer cell &k.k.nagar exchange they gave the no as my complaint no;F06ch348399&F07352098 and informed me the msg will be sent to concern dept but they can't do any thing reg refund because it is done by somebody whose is not under their control or area. I have lost Rs60 6 (for sms to un subcribe). they say only CGM orGM of bsnl can do something for refund!! this kind of unauthorised money deduction amount to stealing our money?!!FOR THE SEVICE NOT ASKED AND NOT USED HOW CAN A DEPARTMENT TAKE OUR MONEY?

I REQUEST THE CGM OR GM OF CHENNAI TO LOOK INTO THE MATTER &DO THE NEEDFUL FOR THE REFUND OF RS, 60 .

P.THAMATANTHI

CELLNO:94442 43379