Bsnl custmur care
S.44/- balance gone

My no is 9429843340 balance is gone autometically when i recharge my mobbile of rs 55/- only Rs.35/- came and Rs44/- gone .comeplain no is bellow

date 01.02. 0118730. 2-date 01.02.IB 0117491 3- dt.13.01.10 A1300099. 4. dt11.01.10- 1100374 athese complain no.but they dont slove my complain and miss behave with me.