Deepak Flowers/Flower Delivery
Refund of Money for their service failure

I have placed an order with Deepak Flowers for my parents (order number: Order_197). I used their online portal and paid online.

Delivery was supposed to reach between 7:00 to 9:00 am on 14th Feb.

I have paid extra for the preferential timings. They charge INR99 for delivery between 7:00a.m to 9:00a.m.

But no delivery was made on 14th.

Even after calling 5-7 times to their help line number, I did not receive any delivery status.

I have mailed the company 3 times to all the stakeholders (service@ccavenue.com, deepak@deepakflowers.in, shovit@deepakflowers.in, umank@deepakflowers.in, amit@deepakflowers.in), but nobody had the decency to reply to my mails.

I wanted my money to be refunded, but the company don't reply mails and are rude on phone.

I am really disappointed with the service.

Company: Deepak Flowers/Flower Delivery
Country: India
State: Haryana

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