EPF BANDRA
EPS Amount has not been credited to my account

Dear Sir/Madam,

Below mentioned are the details of my PF account:

PF No: MH1873429272

Name: Dipak Kumar

Previous Organisation: Patni Computer system

Emp No : 25384

As per the information provided by RO office, final settlement of my claim was processed via NEFT to for credit of Citibank Na, MUMBAI A/c no. 5122643117 as per below details:

Cheque No.-958016

PF Amount: Rs 28039

EPS Amount: Rs 13961

Date: 30-09

I have received PF Amount of Rs 28039 on 14th OCT-10 but have not received EPS amount Rs.13961 to my citi account.

I have raised a grievance case ROBND/E/03667 to RO officefor the same. They replied as below:

"Dear Sir/Madam,

This is with reference to your Grievance registered vide Registration Number ROBND/E/03667.

It is informed that after processing your grievance, the following action (s) has been taken:

Your application is at final process of settlement, will get done very soon through NEFT PF - Rs. 28039/- EPS - Rs.13961/- will be forwarded to your banker Citi Bank, A/c no. 5122643117, NEFT Code CITI0100000, Mumbai branch Complainant is requested to kindly check with banker"

When I tried to contact my Citi bank they were saying that they have got only PF amount which is already credited to my account.

Again I have raised another grievance case ROBND/E/05798 to RO officefor the same and I have got the same reply.

I am really frustrated now because it's been more than 6 months of the status and I don't where is my money.

So, I kindly request you to help me out in this situation.

Thanks & Regards

Dipak Kumar

Cell: 91-9323520202 / 91-9975456391