Complain against Indene gas distributors and IOC
It may be a case of Gas distributors with IOC officers openly involvement in corruption as the fact is that when a costumer book a cylinder through mobile service (M.No-9911554411) it is depend on the interest of distributor that what will be the date of accepting his booking and in such way there is no control of IOC that what is the formula used by distributor for deciding time interval between two consequent bookings. It is also in control of distributors that what will be the process time in dialing, booking, cash slip generating and cylinder delivering. Practically it is come into notice that mostly distributors including my distributor are using a formula to calculate time interval more than twenty days between last cylinder delivered date and next booking date it means in such way they are successes to nullify minimum ten days of each costumer by increasing process time. As per rule time should be calculated between two same stage of process of two consequent bookings in same way as distributors are receiving no of cylinders from IOC. In such way it may be a case of misusing 50%sevice of gas cylinder supply that is subsided by the government. Hence it may be investigated in interest of country and as well as society. A example is as under
1. Name of distributor:-Bhagirthi Gas service D-3, Nahru Vihar
Delhi-110094.Ph-22193311, 22173311
2. Name of costumer:- Mukesh Sharma, Cost. No-4715
M.No-09868860755,
E.Mail:[email protected]
3. Detail:-
Date of previous cylinder delivered :-12 Jan
Date of dialing to book cylinder:-before30 jan
Date of refill booking by IOC & No :- 2 Feb (booking No-10275330529)*
Date of case slip generation &No :-6 Feb (cash memo No-2816)
Date of delivered the cylinder :-8 Feb
Date of dialing to book cylinder:-21 Feb
Date of allow to book cylinder :- 28 feb (booking No -169448180669)*
Date of case slip &No :- Still awaited
Date of delivered the cylinder :- Still awaited
*There is total gape of 26 days between two consequent booking which may be up to 10 days after considering total process time that could be seen in record. Here is required to see how many cylinders by the distributer is claiming from IOC and what about the difference bitween two numbers which may be involvementof huge amount and what is the duties of IOC officers.
Date of submitting the complain:- 05/03
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