Respected Sir/Madam,
When i opened my mail i was expecting some Respond (ACTION) from your side if you cannot help then where should complain about these.
i am amazed but then i have turst please do the some thing about mentioned below PROBLEM.
This is MAK i purchased a Acer Tablet PC from www.EBAY.com on 12, july from USA seller which was shipped from UPS with the following track id EC97 0205 853U. I tracked it regularly and lastly i found that my product was landed in MUMBAI CUSTOMS AND EXAMINATION DEPARTMENT on 24 july.
To my patience lately i recieved the letter on 8/8 stating my parcel EMS bearing no. CED/BY 11243/11 Requesting the following documents with in 15 days.
1. Proof of Payment
2. Product invoice / Product Catalouge.
3. A personal note.
Following the Request i provided them the documents. I used Aramex Courier to avoid delay and tracked the courier to check the documents shipment status to my knowledge it shows that the documents were recieved by the Customs department with their stamp on Aramex Delivery reciept "STAMP&-PUC--893583" on 24-Aug @ 14:30 ist.
As of now today is 16 September i have no clue what is the status of my product and its delivery. I was not expecting these much delay from Indian Customs one of the government departments.
So please kindly help me out of these disgussed situation and get my product home.
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