Indian Postal Services
Parcel opened en-route New Zealand and goods stolen

On 4th December I sent a courier to Auckland, NZ from Raipur, India via the Indian Postal Department. The parcel that I sent weighed 4.6 KG and contained 23 items. The recipient has received only 9 items and the parcel weighed just about 1KG. The parcel was opened en-route and some of the items in it were stolen. On talking to the Postal Department, and the people who took the parcel they claim that it is not in their hands and they are blaming the Customs Department. They say "If you have problems dont send courier next time" It is highly unprofessional and they show no concern to consumer complaints

The particulars of the items sent, and items received are as follows:

The details of the parcel number, and bill are:

FAN AIR RP A 1123

counter No.1 OP-code:258

Weight: 4645gms

Amount:1565

Dated: 4-12

No of item:23

Small lunch box:2

Clothing: 21

Interacted with Mr. A K Shukla (Seniour Post Master)

I request you to take appropriate action against Indian Postal Department, and help me find the stolen items, and give me compensation for the same.

My Details:

Name: B Rajan

Mobile No. 9755500113

Residence No. 0771 3295343