IRCTC / Tatkal Train Ticket
Unnecessary charged

I have booked ticket PNR No. 2105069138 for my mother-in-law and she was travelling in Karnataka express (Train No: 2628) on 15/04 from Ahamadnagar (ANG) to Bangalore (SBC) against the Tatkal Ticket PNR No. 2105069138.

Even if I booked the ticket under Tatkal Quota, TC was asking for Identity Proof and treated that as Without ticket because she could not be able to show her Identity proof and chrged her for new ticket of 3AC as well as a fine of Rs250.00.

But as per the rules written on your URL http://www.indianrail.gov.in/tatkal_Scheme.html in Point No. 7 that "No identity proof is required to be produced by the passenger seeking reservation under tatkal scheme neither at the time of booking nor during the journey".

There was a mental harrassment of my mother-in-law due to this. So, please help me to get my money paid against new ticket as well as for fine.

Company: IRCTC / Tatkal Train Ticket
Country: India
Site: www.irctc.co.in

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