IRCTC
Un authorised money deduction

First of all want to share that IRCTC has a very faulty system doesn't give smooth transaction at all, as far as my experience with this is concerned. Most of the time we want to do transaction through it we find failed transaction for which they deduct money from our a/c and find a very cumbersome process to get back our own money.

This 3rd of Feb I tried to purchase ticket through IRCTC, I tried three times and both the transactions were failed one. The Transaction IDs are 0181171015, 0181221662, 0181226806 and for that they have deducted a sum of Rs. 526, Rs. 549 and Rs. 549 respectively. On 4th of Feb-10 I succeed to purchase my ticket. Although IRCTC has refunded my money (I had tried with my SBI Debit Card) for the 2nd & 3rd Transaction IDs but keeping mum or giving superfluous reply for the 1st one. Whatever they have asked like scan copy of my statement I have given to them twice but still they are not giving proper and specific answer to me. As a nodal boy I am asking your kind support for justice to get rid of this faulty system of IRCTC. I have some restless e-mail communication with IRCTC in this regard and can sent you if you deseired in future to prove my stand.

Thanking you.

With honored Regards.

Company: IRCTC
Country: India

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