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Delay for getting passport

Sir,

My father applied for passport before 2 months. But still he did not get the passport. When we search online we got this

massage (It is to regret that due to unavoidable circumstances the despatch of Passport has been delayed and will now be despatched in a week's time).

passport details is following

Applicants Name- ABDUL HAKKEEM ATHAR ROWTHER

File Reference Number: MLP-Z000309-12

Please do the need full.