The MSEB at Thane is harrassing single individuals to fulfil their corrupt pockets by cutting off power despite paying the electricity bill. The incident is as under... I come home at 9 pm to realise that my power is cut off by MSEB officials stating I have not paid the bill. Please note that the bill date was July 12... despite paying my bill online on 3rd July at 11.16 AM via transaction no. 8691021531021.
I call the call centre and the female executive cuts my call at 9.15. Later I speak to Bhavesh, a nother call centre executive who questions me on my details. He then goes to say that the complaint cannot be registered as the server is down & would give a call. I do not get a call and thereby decide to call & third executive picks up & when asked for Bhavesh cuts the call. I call again finally to reach Bhavesh who speaks rudely & continues with the reason of server being down. Once again I call & ask for Bhavesh's manager. There immediately Bhavesh ensures he registered my complaint before I talk to them and share the experience.
Then I tell them that I would be approaching the media, if not rectified in an hour. Hence I get a call mentioning that they would do the needful
I beleive this is purposefully done by MSEB as they are on the prowl for pocketing money where individuals reside. My complaint is now against purposeful harrasment, carelessness of MSEB & mental disturbance.
0 comments