Ondot courier
Non Delivery of Parcel despite repeated follow up

Dear Sir,

I sent a parcel to Hyderabad from Bangalore on 12th May.

The AWB No is:- 181552624.

This has not yet been delivered, as yet. Even though I have called OnDot

many times and asked them about the status of delivery, they are

always evasive and reply that "It must have been delivered".

OnDot doesnt have a system which can determine whether a delivery

was made to a client. Yet, it claims ISO-9001 certification.

The "customer service" of the people at the courier center is pathetic

to say the least. They do not have any courtesy, and many a time

act as if they are doing a favor by "accepting your courier".

I have been deeply troubled by the attitude of the "Courier company".

I have even given my feedback in their website.

I wish that you would take up this matter with the relevant agencies,

and ensure that "Courier companies" do not engage in fraudulent and

distressing practices.

I know that for all the effort that I have put in penning this email, there

may not be any action from your website. Yet, there is a hope that

as the emblem of India declares, "Satyameva Jayate"...

"Let Truth and Justice triumph".

Thanks and regards,

Prashanth