My one Parcel was booked from Shivkasi to Pune on 30th Jan. The party from Shivkasi paid Rs 230/- for the parcel as courier charges. The AWB no is 383540850.But when I received the courier in Pune on 1st Feb the courier company asked me Rs 147/- against the octrai charges. The actual octrai was Rs 36/- whereas the company was charging Rs 147/- which include the service charges of their company. When inquired with courier company they told me the courier was booked by PAFEX courier but the delivery is being given by FEDEX and that it was the services charges of the company. But both the companies are one, just to mint more money from customer this type of tactics are used by them. When the courier delivery charges have been paid by party at Shivkasi then why again the services charges at Pune? The courier executive are replying rudely to customers. Please request you to take some action against this kind of courier companies.
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