Passport
No response yet from Passport Office

I haven't received any response yet from Passport Office Bhopal, i have send many mail but still not receive any response

My problem is that I have applied for passport in 24 January and police verification has been done in march but still i didn't get any status of passport because when i enter on their online status site it gives that File no either wrong or not found.

Please help me on this issue

File no Z225483-11