Dear Sir,
Believing Omaxe’s repute, we chose to book a flat in “Omaxe Grand Tower” and are deemed to be part of the Omaxe Family in accordance with your Allotment Letter referred above, however, It is deeply regretted that despite writing various letters, telephone calls and personal meetings to your office/officials, we have not been updated on the Progress/No Progress of the subject Project.
Please note that while booking the flat in your subject Project on November 18 vide customer code no. OGT/84 and Receipt ID 405969, we were promised the possession of the flat by April but it’s deeply regretted to note that till date even the excavation at the Site has not begun. Notwithstanding this, whenever we pursued OMAXE about the reasons for the no /slow progress no positive response or confirmation regarding the pace of the Project has been communicated in writing or verbally. This is quiet alarming and unless some remedial action is taken by M/s Omaxe this will have a cascading effect on finishing the Project.
Please note, we have so far made timely total payments of Rs. 8.75 Lac (the initial booking amount of Rs. 5 Lac and the second installment of Rs. 2.75 Lac) as stipulated in the payment schedule from November 18 & January 04 i.e. so far almost 15 Months have passed till the total stage payments were demanded & paid.
However, the dismal or no progress has resulted in substantial loss of time, loss of money, trouble and mental harassment to us personally. Moreover, this is a breach of Good Industry Practice as well as relevant consumer protection statutes.
The undersigned once again requests you to kindly apprise us in writing within 7 (seven) days of receipt of this letter, regarding the actual progress at Site and the steps taken by the Company to expedite and mitigate the delay so as to Complete and handover the possession of flats within the stipulated time.
Such actions by you will repose faith of its patrons in Omaxe.
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