Pidilite Industries Pvt. Ltd
Dishonour of Warranty

Dear Sir,

We have repeatedly complained to the concerned authorities regarding the Failure of Pidilite Dr. Fixit New Coat applied on the roof of our construction site by the designated Pidilite Company Technicians. We were given a verbal warranty (7 years) by the company Technician saying that a written warranty is being processed by the company and will be issued shortly. But, during the very first rains, the product failed and cracks and wrinkles started to show up. The Technicians suggested an entire series of other products such as Prime Seal, T.G. Grant, Gap Fill etc. They also failed to contain the water leaking into the construction site.

We wrote a letter and constantly contacted:

Mr. Chandrojit Mahapatra (ASM)

Pidilite India Ltd

Regent Chambers

Mumbai, India

But did NOT recieve any satisfactory solution or answer to the warranty.

Please find the letter below to Mr. Mahapatra containg the exact details and Names of the people concerned.

Thanks

Sashi Bajaj