We booked AC, Fridge and Washing Machine on 25th Dec for 36, 000 Rs. at Big Bazaar Chennai Pondy Bazar area.
We were told that the delivery of goods will happen in 2 days time.
Its now more than 15 days and they have not delivered the goods. Every day they say it would be done tomorrow by 11:00 PM in the night.
We have lost on valuable time and expenses on going there (takes 250 Rs both sides) and calling their shop everyday. There was lot of inconvinience in cooking food (daily vegetable shopping) and even the basic necessity of Milk not available in the home due to unavailability of Fridge.
The manager there is such a rude person, today he has just plainly asked us to collect back our money. This is absolutely not acceptable as response to a consumer after 15 days of harrasment.
Also when we booked the merchendise there were different offers available in other shops on the same goods. Now if we have to take back our money we will have to pay more on the goods since the new year offers have now closed. Big Bazaar has to compensate for this loss.
They also provided us with a faulty Preeti mixer. The cap of mixer vessel was missing. How can the mixer grind with vessel cap. They are now not ready to replace the piece as well.
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