Big Bazaar is known to cheat customers like the inflated bills charging more than MRP. This is out of my experience over 16 weeks in buying at BIG CHEATING BAZAAR at Chennai, Saligramam Stores. Each and every time by rotation they change the products to inflate the bill amount. And each and every time I have to bring it to the notice of billing clerk and ask for refund of excess bill amount / reversal of excess bill rate to MRP. More over they also lure customers by loyalty reward program and one such fraud which is going on now in BIG CHEATING BAZAAR is to enroll people for "PAYBACK" membership to which they assure reward points for buying at their group of stores. But they never credit points to the customer as their online system is always faulty by which it doesn't get reported to PAYBACK to credit points to the consumer who has this reward program card!!!
Made purchases at the above mentioned stores from 17.11.2011 to 19.12.2011 for the total value of Rs.3261.84 Ps, but so far no credit of reward points to me till date. No proper response from customer care Manager Mr. Socrates, nor Mr. Venkat Prasad stores Manager was available to resolve the issue.
Moreover they also lure customers by different offers through "CONNED" advertisements in leading dailies and deny what is due when the products are purchased.
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