Hi, Mani here. Very strange to know that there are many people who suffered like me with this irresponsible Chennai packers and movers team.
After my wedding in Feb we had many furnitures and a big gunny bag with brass vessels (1 big lamp, 2 small lamps, 1 kodam, 2 brass vessels, 3 big plates, etc etc) to be shifted from Kollam to Chennai. The rep from Chennai packers and movers arrived on time, collected all the items and left around 11:00 PM from Kollam, Kerala on 22nd Feb after collecting Rs. 6000 from us. We arrived in Chennai on March 1st and all the goods except the brass vessels were delivered to us. When asked about this gunny bag they said it would be delivered the next day. Even after weeks we did not receive our item and we started making frequent calls to the Chennai branch. They always referred to the LR # which was of no use and no help in tracking the item.
We spoke to the so said head of Chennai branch, Mr. Mohan Varma, then his co-workers Selvaraj, then Mr. Appu Kuttan etc etc. It was informed to us that there was a change in vehicle in Trichy and the bag was mis placed somewhere there. But, even after repeated conversations with all these location head (Kearala-cochin, Trichy, and Chennai) we did not get any help and it only increased our telephone bills. Later when called asking for the update Mr. Mohan Varma asked us whether we had taken any insurance for these items when we shifted from Kerala to Chennai. We were never told anything about insurance when they collected the item from Kerala. Its 2.5 yrs now and we still have not got the item back.
We had a very bad experience with these people and we never opt them or refer their name to any of our friends. Irresponsible team of people with no helping tendancy. NEVER anyone will say good about this packers and movers. Whoever has stolen this product would have gained a lot from this since getting a brass item is not very easy these days. IRRESPONSIBLE and BAD service from Chennai Packers and Movers!!!
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