Crompton Greaves Ltd / 1 HP submersible pump
Defected Motors of Cromption Greaves

Dear Sir

I have purchased one submersible pump for Rs.10000/- from shiv traders, d-45, budh vihar against bill no:-2364 vide s.no:-18004190505 /LEBS 10630.When it worked for 3 days on my borewell . after three days it stopped automatically.

I registered a complaint vide complaint no:-1207031858.I had been told to take the same to service centre, i.e Ramneek Enterprises, shastri Nagar. Where i was told its motor was burnt. My Job Sr no:- was RE -4143. I told them to replace the same as it is defected piece. They told me it can not be replaced and service cost Rs.3700/-.They are blaming me that we do not use it properly. Why do company make such expensive product when it run even for a week.

I bought a Global Company Product but its quality is below standard. I request to higher authorities to look into this matter.

Sanddip Bimbrha

9899195250