Yes, It is the worst ever and should be banned from service. Someone had sent me a doc on 31.12.09 to my Hyderabad address. On 2, 7, 4 & 6 date it is showing as address insuffient whereas I am receiving all doc/parcels whoever has sent to me that includes ordinary pos & speedpost. In fact In the same period I received a letter from Wardha in 2 days through EMS. But for these shit people the address in not enough. Next on 08-01 the status showing is house was locked. My house not locked, I think they simply did not take the pain to come and mentioned that the door was locked. There is no indication that they had came because no slip or acknoeledgement is dropped as normally done by every courier service. My apartment register also does not mention the record of coming. Most worst part is there customer care no is not reachable at all, always engaged. But if u try after 6 pm, it will ring but no one will pick. I sent 2 mails to corporate & regional office, but no response. They even did not try to contact me over the mobile. All lethargic & nonsense people are working with them. After waiting for few more days I was furious to see that the consignement was sent back to the sender.
My personal experience is use govt EMS or DTDC
0 comments