I am too suffering from Bajaj highlands Resorts pune. I have taken memebership of 5 years in may . we family planned a trip to srinagar delhi amritsar etc we planned booking of railways 3 months before and one month before i phone Bajaj highlands Resorts pune office regarding availability of rooms. They insisted we do bookong only 2 months before. Even though i told them it is vacation time kindly book hotel room in advance they refused. After that just 2 months before i too ring them and told them same to book rooms. They gave us email and told us to send details and plan of journey, and too my surprise they email bounced back saying not such email i re took email with confirmed twice and email went but no reply till 10 days. After doing phone to them regarding this issue in reply they told we have not received any email. So i left the mater and went to srinagar.
In my second trip to Rajasthan may same happened and in this time manager was diffirent and very arrogant she replied unable to do reservations.
To your information in my goa trip in diwali 2011 they too repeated same process.
Today also i have applied and emailed for room in tirupati in reply i recd this message. Sir in meeting session they have never mentioned utilitycharges and also thet have mentioned us that if you dont use your holidays you can sell your holidays and earn money. Also they are denying.
On Wed, Feb 8 at 12:26 PM, Highland Holiday Homes Pune wrote:
Dear Sir,
As per your request for booking in Tirupati, it is available. The booking & details are as follows:
Chk in :15/02
Chk out :16/02
No of pax :2A
No of room :1 Rm
650 10.3% tax = Rs.717/-
Kindly revert back for confirmation by tomorrow; otherwise your booking will be cancelled by tomorrow evening without intimation.
Please transfer the Amount Rs.717/- in our ICICI bank account and our account no is 003805002982 ICICI Bank, Bandra branch, and IFC CODE - ICIC0000038.
Kindly give us a call after you transfer the amount by (Thursday 09/02).
You can even come to the office for doing the payment.
Thanks & Regards,
Sonam
Highland Holiday Homes Pvt. Ltd.
Shan Hira Heights, Bldg no.13, 1st Floor,
Above Titan Showroom, M.G. Road, Camp,
Pune - 411 001 Tel. :- 020-26053276 / 77.
email @ [email protected]
www.highlandresorts.com
From: umesh khinvasara
To: [email protected]
Sent: Tuesday, February 7 12:58 PM
Subject: want to book hotel in tirupati
Sir what happenes we all are unable to visit their office or dont have time thats why they are taking undue advantage.
Please help or guide me
my email [email protected]
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