Dear Sir/Madam,
1. I am submitting a few complaints for your kind information and an early appropriate action please. My nearest Gas Outlet is at Alwal, Secunderabad.
2. 1st Complaint: - Whenever I try to book Gas Cylinders on telephone, I always get their Phone Nos. engaged. If at any time any Phone rings, the Handset is lifted and disconnected. One day I, intentionally, went to my Nearest Gas Outlet and saw that Handsets of both the Phones were kept aside. When I objected to that, they simply told me that they could not attend so many Phones in a day. Their Phone Nos. are – 040-27961876 and 040-27961441.
3. 2nd Complaint: - I booked 2 Gas Cylinders – Consumer Nos. 509525 and 516312 on 16 September but till 03 October Cylinders were not supplied. 3 times I personally went to my nearest Gas Outlet and requested them. Every time they assured me that Gas Cylinders would be supplied on the same day but the Cylinders were not supplied till 03 October.
4. 3rd Complaint: - Many times it has been observed that Gas Cylinders have got slight Leakage from the Nozzle and the same are underweight. On this, when the Delivery Persons are asked to replace the same by good Cylinders, they force us to accept the same defective Cylinders.
5. On the whole, the Service of this Outlet is very poor. I, therefore, kindly request you to scrutinize these Complaints and take an early suitable action so that Consumers are not suffered. You are also requested to kindly let me know the action taken to my E-Mail Address mentioned below.
Thanking you,
D.K. Nag
Consumer
E-Mail – dilipkumarnag@ gmail.com
Mobile No. 09849312077
04 October
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