Hi All,
I am sharing my Bad experience with HP Gas Distributor which is Vinay Enterprises located at.
No. A/50A, V.S.T Road,
Lingarajapuram, St. Thomas Town,
Bangalore - 560084.
HP: Hindustan Petroleum Company need to wake up its high time Because the Brand name will very soon come to an End.
I am 22 yr old residing at Pillanna Garden from past 13 years, We have taken up HP Gas connection from Vinay Enterprises on 16/02 since then we never rested. Every month there is a problem with Stock, Delivery, Service etc etc
It was the Evil Culture adopted by Vinay Enterprises HP Gas Distributor and from past 4 months the Service is worst than any other company
Every time when i make a call on 08025466175 and 08025914858 the number is always no response and some time i get connected after waiting for half an hour and more. And the person who picks the call is So RUDE and shouts at for no reason I feel Barbarism never left India and after many attempts i reached the office directly surprise to here there is no Booking made at all when i explained him he shouts at me and uses slang in Kannada I don't understand why those BASTARDS are sitting out and screwing up Customer Service. After requesting and pleading he says 1 week i will get and i got my delivery and the duration was 45 days for 1 delivery which is not correct. A customer should get his bookings every 28 days or max 1 month.
There was another Instance which took place on 22/12
As usual we made a call for booking and after 1 week there was no response and later me and My dad reached Vinay Enterprises and requested ..
(The office is filled by all local illiterate people and have no sense whats going around and only speaks rubbish and Use slang's in Kannada and have no manners to talk to Woman's and Elders also)
Any how my dad pleaded for the Delivery of our Gas with no further talks the manager said 15 days.
After 15 days when we reached again he said to submit the Documents again otherwise he will not process our delivery my dad quickly picked all documents and submitted to him and The so called Manager i can say BASTARD said 3 more days and we had no option but to wait and other hand we need to spend money on Kerosene, small refills and to beg from relatives.
As committed 3 days passed and no response again we have to reach him and he rudely just took our Consumer card and entered the date as 02/02 and said he will send and the duration was more than 50 days (But at the same time illegal supply of HP gas was continued by Vinay Enterprises Staff itself at a cost of Rs 800- 950/-)
When i went to booking for the month on Feb he said next month ie on March he will send... i requested him so much that from past 4 months we have got only 2 deliveries .. With his dirty mouth he replied he will not give any thing and pushed me and all the ASSHOLES threaten me .. I called up Bangalore Mirror and DNA office no response and finally spoke to Deccan Herald no help provided.
I am helpless but i wanted to take this case out across to all the Bangaloreans and Take strict Action against such Distributors and people.
PLEASE HELP ME . HP Gas which is a brand name i would request all Senior authorities to come up and help me and cancel the license of such Distributors like Vinay Enterprises.
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