Indane Gas
Delay in booking and black marketing

Dear Sir

I am an Indane consumer living in F1/98, Sector 16, Rohini, New Delhi-110085.

My consumer number is PG-42486.

Our LPG supplier is Puneet Gas Service, F2/132, Sector 16, Rohini.

The clerk at Puneet Gas insists that gas cylinder will be booked only after 20 days. After that they take 3 days more to deliver. This situation is leading to blackmarketing of cylinders in rohini sector 16 area and in it Puneet Gas delivery men are also involved. Please let me know which rule of Indane or IOC says booking can happen only after 20 days. And should it be 20 days of last booking or delivery?

Very surprisingly the webpage http://www.tomogas.com/iocl/feedback.aspx meant for such complaints does not work. When one clicks on submit icon nothing happens.

Hoping for a positive reply and action from your side.

thanks and regards

Arvind Bharadwaj

F1/98 Sector 16 Rohini

New Delhi-110085