I (Mr A.K Verma) My consumer no.11108 and I am a resident of RZ-215B dada chatri wala marg part -1 gali no 10 Rajnagar-I, Palam Colony, New Delhi (My cell No. is 9312344482) Gauri Enterprises (Indane Gas) is the distributor for my connection. On 7th july i recieved delivery of my gas cylinder, since that day the cylinder which has been dispatched to me its CONTINOUS LEAKING.Flow of leakage is very high and GAS HAS BEEN TAKEN OUT FROM CYLINDER.From last two days im trying to contact GAURI ENTERPRISES, about 40 times i have tried to call EMERGENCY NUMBERS (01125080458 9811738959) and even customer service numbers. Customer service remains busy and on emergency number nobody is receiving my call. Infact i have proof to validate my point. But I am very sorry to bring to your notice that there is no response from them. NOW THIS IS VERY SERIOUS ISSUE, BECAUSE IF SOMETHING WRONG HAPPEN WHO WILL BE RESPONSIBLE FOR THIS.THIS IS VERY CRITICAL ISSUE CONSIDERING THE SAFETY OF CUSTOMER.WE ARE PAYING FOR THE SERVICES THEN ALSO WE ARE NOT RECEIVING THE SERVICES IN TERMS OF QUALITY AND QUANTITY.
Kindly look into the matter and ask the distributor TO CONTACT AS SOON AS POSSIBLE SO THAT WE CAN USE OUR PAID SERVICES FULLY WITH TAKING OUR SAFETY AS MAIN PRIORITY
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